Política de envío
📄 Shipping Policy
Ávila Tech Solutions LLC
At Ávila Tech Solutions LLC, we provide both professional installation services and equipment delivery when applicable. The following shipping policy outlines how physical products are handled.
1. Service-Based Business
Most of our services are performed on-site and do not require shipping. Equipment is typically delivered and installed as part of the service.
2. Equipment Shipping
In cases where equipment is shipped directly to the customer:
- Orders are processed within 1–3 business days
- Shipping times may vary depending on the carrier and destination
- Tracking information will be provided when available
3. Shipping Carriers
We may use trusted carriers such as USPS, UPS, or FedEx depending on the shipment.
4. Shipping Costs
Shipping costs are calculated based on:
- Delivery location
- Package size and weight
- Selected shipping method
Shipping fees will be disclosed prior to order confirmation.
5. Delivery Responsibility
Once an order has been shipped, Ávila Tech Solutions LLC is not responsible for:
- Carrier delays
- Lost or stolen packages after delivery confirmation
- Incorrect shipping information provided by the customer
6. Damaged or Missing Items
If your order arrives damaged or incomplete, you must contact us within 48 hours of delivery.
Please include:
- Photos of the package and items
- Order details
We will review the case and assist with a replacement or resolution if applicable.
7. Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not responsible for delays or losses caused by incorrect addresses.
8. Contact Information
For any shipping-related inquiries, please contact:
Ávila Tech Solutions LLC
Email: info@avilatechsolutions.com
Phone: 732-749-9049
